1.
How can I activate FrontPage support on my account?
Go to http://yourdomain.com/cpanel then click on
"FrontPage Extensions" icon and click "Install Extensions"
link
2. How do I use FrontPage to
publish my website?
Before you can publish an html file to your web site with
FrontPage, you must either have a page already created, or
create a page. To create a page with FrontPage, follow these
simple steps:
- With FrontPage open, choose File --> New
- Type in "This is a simple test."
- From the menu bar, choose File --> Save As
- Name the html file. (If this file is to be your
homepage, be sure to name it index.html)
- Once you have saved the file to your hard drive, you
are ready to publish the file.
Now to Publish Your Web Page
- From the menu bar, choose File --> Publish Web
- Click on the "Options" button.
- In box below, specify the location to publish your
site: Enter the full URL for your site including the
http:// prefix
- If this is the first time you are publishing your
site, select "Publish all pages"
- Select "Include Subwebs". (Obviously, you will have to
put your real domain name instead of 'mydomain.com')
- Click the "Publish" button.
- Enter your hosting account username and password.
- Click "Done". If you have entered all the details
correctly, FrontPage will then publish your site.
- NOTE: Depending on the version of FrontPage software
at your home, the above options can differ from steps 2-5
3. How do I password protect a
directory if I am using FrontPage? Can I use .htaccess to do
this?
Since Apache's .htaccess password protection and
FrontPage use the same file, you cannot use Apache's
htaccess or the cPanel Password Protect Directories feature to password protect a directory if you have
FrontPage installed. You can still password protect a
directory using FrontPage by following these
instructions.
Note: A FrontPage sub web and a folder under your domain
are basically the same.
- First, you will need to create a sub web that you want
to protect. This sub web is the name of the directory you
want to protect and CANNOT exist. Once in FrontPage:
- Select File -> New -> Web
- Click on 'Empty Web' In the text box labeled 'Specify
the location of the new web' put in your complete domain
name and the name of the folder or sub web you wish to
create (i.e. http://www.yourdomain.com/folder)
- Then click on 'OK' and wait while you new sub web is
created.
- Now that your new sub web is created, you will need to
set the password protection for this sub web. You should
already be in your new sub web. To verify, look at the URL
in the title of FrontPage. To password protect this sub
web:
- Select 'Tools' -> 'Security' -> 'Permissions'
- A 'Permissions' box will appear.
- Click 'Use unique permissions for this web' and click
'Apply'.
- Click on the 'Users' tab in the permissions box. You
will see your current username listed. DO NOT remove this
username.
- Click 'Only registered users have browse access'.
- Click 'Apply'.
- Click the 'Add' button
- Fill in the 'Name' 'Password' and 'Confirm Password'
text fields and click 'OK'. If you want to add more users
just go click on the 'Add' button again and fill in the
new users information.
- Click on 'OK' and the 'Permissions' box should
disappear.
Now only your FrontPage username/password and the user(s)
you just setup can view that sub web or
directory.
NOTE: The above steps can vary depending on the
FrontPage version at your home.
4. I get an Error 500
Internal Server Error when trying to view my FrontPage site
online.
The most common cause is the use of FTP in uploading
FrontPage generated webpages. This can damage the FrontPage
extensions. In this case the FrontPage extensions will need
to be reinstalled. This can be done in your cPanel Control
Panel. If you are utilizing FrontPage to create your site,
you MUST use the file upload feature in the FrontPage
program to deliver these pages to the web server. If
FrontPage webpages are transferred by another FTP client,
FrontPage extensions will become damaged. And even though
the pages may be successfully uploaded, they will not be
viewable (translatable by a web browser) due to corrupted
code.
5. The default page still shows
up even after I have uploaded my index.html page.
SOLUTION: If your main entry (home) page is already
created but is still named default.htm, you must rename it
index.htm or index.html. If you already have an index.htm or
index.html page, you MUST DELETE the default.htm page before
your index page will show up.
NOTE: You may see that the
page is renamed on the server. Click here for info / solution.
6. I'm getting error - "Root Web
Busy" when I try to publish with FrontPage.
FTP to your site and remove the "service.lck" file in
/public_html/_vti_pvt. This usually happens when an FP
session is interrupted before completion. NOTE: Just to be
safe, it would be a good idea to reinstall
FrontPage Extensions via your cPanel after you use FTP
in your site.
7. The server keeps timing out
when I try to publish large sites.
This difficulty arises when the uploading link times out
in the process of copying the web to our server. The only
suggestion Microsoft has offered so far is to break the main
web into a group of sub webs on your PC, then upload these
individually.
8. I'm getting "Error -
FrontPage Extensions not Installed"
We often see this error being reported even when the
extensions have been installed. If you get this error,
please reinstall
the FrontPage extensions from your Control
Panel.
NOTE: The extensions are easily corrupted. Please
use ONLY FrontPage Explorer to update your web site on the
server, not FTP.
9. I published but my web site's
not there!
This will happen when the "Destination Web Name" is
filled in when publishing to our server. This box should be
left blank. If you put any other name in this box it will
create a subdirectory off of your root web and copy all of
your files into it. Your site will exist under a
subdirectory instead of in the top level /public_html
where it should be.
10. My counter, bbs,
guestbook, etc. isn't working.
These problems are generally due to incorrect permissions
on either the directory, file(s), or cgi script(s) that are
associated with them. Please don't change the permissions of
your files or directories unless you have a specific reason
for doing so and you know what effect it will have on your
site.
11. My forms won't work through the
Secure Server.
The call to a cgi script using the Secure Server must not
be within a webbot. Use a normal cgi call in your html
script for Secure Server calls.
12. My Search bot doesn't return
any results.
The /public_html directory must be world
readable AND you need to recalculate links BEFORE publishing
(or after editing directly on the server). If it still
doesn't work: FTP to the server and go to the
/public_html/_vti_txt/default.wti directory. Delete any
files that begin with "ALL". Don't delete any other files.
Then using Windows Explorer, do the
same thing on your
PC. Recalculate links, test locally with your browser and
Publish.
13. FrontPage starts the Web
Publishing Wizard when I try to publish.
Cancel the operation and reinstall the FP extensions.
They have been damaged.
14. Why is my page renamed on the
server when I publish?
The "Default Document" of your web is automatically
renamed by the server to what is required by the
configuration of the server. For example, if you've named
the main page "default.html", it may be renamed
"index.html". Just check the links to your main page to make
sure they refer to it the same way.
15. Do you provide Microsoft
FrontPage Technical Support?
Because of Microsoft policies, we are not allowed to
provide technical support for the FrontPage client. We can
only verify that the FrontPage server extensions are working
correctly. However, we have provided you with the following
information as a courtesy:
As always, if you need any help at all, feel free to email
us at support@hostinpak.com or use the PHP Live button on the left. |